guarantee difficulty and they must have supplied my godd**n new phone to me. I have already been on keep about 2 several hours speaking with god understands what state. I are actually without having a mobile phone now all day long !!! This is a letter to the Az. Lawyer Normal should you request me. My future move!
I'm stunned and appalled at just how a number of your product sales persons and mgrs dealt with other consumers in addition to myself.
When I reported I didn’t want the extra data and insisted for my support being turned to the rep said she was seeking to support me and I used to be staying rude and questioned me to depart The shop, I remaining and went to another pcs retailer encountered simular challenges with telling me i needed to purchase extra facts prior to what I'd presently compensated for would be restored i was at last able to proper the issue although not with out Significantly debating….. an excessive amount of of a headache. Not simply poor presspaid telephone service but Terrible customer care also
I walked in the store near my home and Gabriella took care of me. She stated she experienced a brand new Galaxy S4 and the cost was $450. I felt that was a bit high, then Mohammad jumped in and verified the telephone was new and lowered the value to $400. I took it and gave it to my daughter the following day for her birthday. A few days later on, she went to her nearby Metro retail store to acquire it activated. That is definitely when she was informed it was a refurbished cellular phone and known as me to ask if I knew that, and I reported no, it was new! I took out the receipt. The charge card receipt was stapled about The shop receipt blocking the textual content below it which reported refurbished on it.
My next phase considering that no person may help me is to Get hold of far better enterprise bureau, and television media possibly the town would like to hear about what is actually taking place Metropcs. I've accomplished practically nothing but spoke really about this firm and experienced a number of people change to them now I don’t understand about them. their reps are not perfectly skilled and impolite. need a person that can help make sure you!
I to was taken care of unprofessionally on the telephone with Customer care and in addition from the merchants. Just one other working day I used to be informed that a charger was $21.00 and which was all that they had. Metro PC you ought to be a disgrace of such people illustration your company.
MetroPcs corporate Associates are telling me that there's no method to retrieve the messages which happens to be crap simply because deleting everything from a Laptop won't signify it is completely gone it continues to be there. I'd Those people messages saved for 2 years never a challenge until eventually this unqualified rep deleted them all.I had a information from a pal informing on the problem of my father simply because
I’ve been handed about several moments on toll totally free numbers, frequented MetroPCS retailers as I was explained to would be capable to accommodate, specified area “company†Workplace toll totally free figures which never give any automated capacity to get to an individual to ask for a similar and normally conclude that has a significant quantity of phone calls to contact back again in two several hours and hung up on… all of the aforementioned with zero success.
Oct 25, 2013 at 2:fifty seven pm F*** y’all and y’all stupid a** service. You accustomed to b my favourite until y’all teamed up t mobile now this community is usually a bit of s***. Your customer support folks are s***ty and impolite to me no aid what so at any time id fairly split every single metro phone n piss on it befor I spend An additional dollar on this worthless bit of an organization.
.I would like my a refund……How come you market programs & products that don’t work & then anticipate shoppers to buy them….and trying to speak to a human doesn’t come about…..extremely f***ed up organization…..you don’t treatment about you prospects…..you f***ing suck….
March 1, 2016 at eight:55 pm Issues with a brand-new LG Stylo. Have had it changed twice. I receivef mobile phone as a soon after christmad gift. It started off out not receiving email messages, texts werent goin out, couldntvtake pictures. Alright. Right after couple of months went in and alternative. Now into two weeks cellphone finding trapped, monitor goin black and cant deliver out emails, it keeps dialingvout but nothing at all. And cellular phone was harm when stylo pen was because of fellas trying to prior one thing in that location And that i had gobe to neighborhood keep to make that complaint.
I didnt even realize it until finally i obtained a phone at my operate from a potential new employer telling me we have been looking to locate u. Your phone quantities disconnected. No Resolution available. Dismissed by shop operator. Impolite retail outlet associates, Awful horrible phone Middle, worst ever. U should be ashamed of yourselves. Executives of metro reply!!!!!!!!!!!!! Managing people like trash and having money for a product that's unusable. U must be place away from enterprise. Id say simply call me 850775XXXXx but u possibly wont be capable of achieve me.
June twenty five, 2016 at 8:05 pm I have an Alcatel intense special info just one XL that iwas purchased in April and also the headphone jack has not labored, it’s long gone off and not come back on quite a few periods. Now if it shuts by itself off you are able to only get it to come back on by pressing the ability button along with the down button. At times I need to go a handful of days only being able to text because it gained’t link the call possibly way. By disconnecting quickly just after the individual on the opposite end answers or when I solution from this conclusion.
The point that I had to produce twenty phone phone calls and visit your corporate shop not to get this information and facts just isn't precisely what I'd personally think about acceptable or just about anything that remotely customer service.